In 2024, Cash App and its parent company, Block, Inc., agreed to a $15 million class-action settlement following allegations of data breaches that compromised user information. Affected users may be eligible to claim up to $2,500 in compensation.
Understanding the Cash App Settlement
The settlement addresses two significant data breaches:
- December 2021 Incident: A former employee accessed reports containing sensitive user information without authorization.
- Subsequent Breach: Unauthorized access occurred through recycled phone numbers linked to Cash App accounts.
These breaches potentially exposed personal and financial data of millions of users.
Eligibility Criteria for Claimants
To be eligible for compensation, you must:
- Be a current or former Cash App user.
- Have had your personal or account information accessed without authorization between August 23, 2018, and August 20, 2024.
- Experienced fraudulent transactions or unresolved errors in your Cash App account during this period.
How to File a Claim
Eligible users should:
- Visit the Settlement Website: Navigate to the official settlement page to access the claim form.
- Provide Necessary Documentation: Submit evidence of unauthorized access or fraudulent transactions, such as bank statements or correspondence with Cash App support.
- Submit the Claim Form: Complete and submit the form online or by mail before the specified deadline.
Important Deadlines
- Claim Submission Deadline: November 18, 2024.
- Final Approval Hearing: January 13, 2025.
Missing the submission deadline may forfeit your right to compensation.
Potential Compensation Details
| Type of Loss | Maximum Compensation | Required Documentation | Notes | Submission Method |
|---|---|---|---|---|
| Out-of-Pocket Expenses | Up to $2,500 | Receipts, bank statements | Must be directly related to breach | Online/Mail |
| Fraudulent Transactions | Varies | Proof of unauthorized charges | Must show efforts to resolve | Online/Mail |
| Lost Time | $25 per hour (up to 4 hours) | Detailed description of time spent | Must relate to breach mitigation | Online/Mail |
The actual compensation amount depends on the number of valid claims filed and the specific losses incurred.
By participating in this settlement, affected users can receive compensation for their losses and contribute to holding companies accountable for data security. Ensure you file your claim promptly to secure your potential benefits.
FAQs
Who is eligible for the Cash App settlement?
Current or former Cash App users who experienced unauthorized account access or fraudulent transactions between August 23, 2018, and August 20, 2024, are eligible.
What documentation is needed to file a claim?
Documentation such as bank statements, receipts, or correspondence with Cash App support that evidences unauthorized access or fraudulent transactions is required.
How much compensation can I expect?
Eligible claimants can receive up to $2,500 for out-of-pocket expenses, with additional compensation for lost time and fraudulent transactions, depending on individual circumstances.
When is the deadline to submit a claim?
The deadline to submit a claim is November 18, 2024.
How will I receive my settlement payment?
Approved claimants will receive payments via check or direct deposit, as specified during the claim submission process.
Hi my name is Sommer Pierce. have been trying to send or submit I’ve been dealing w cashapp allowing places to yank my money but unfortunately I hadn’t had access to a computer I’ve tried filling it out online nope I couldnt.. ty
I have had to order 6 or seven different cards because of hackers and information being leaked out
Just wondering what’s going on?
I’m not sure what to put in this box but I was just wonder what this about?
I tried multiple times to file a claim way before the deadline and it wouldn’t ever submit for reasons I couldn’t fix, because I didn’t know the answer to and I wasn’t sure what to do.
I have had cash app receipts saying that I have withdrawal from my account or haven’t received the payment yet and it was pending after I deposited cash into my account and after more than a week passing it said that the payment was never received.
I have alot response saying that they put money in my account saying that they put thousands in my account I have the account number (4403-9338-6208-8108)12/27)083.i have alot saying money desposit in my account.
I tried to find the address to make a claim but couldn’t find it, someone’s hacked into my account used my account and it was closed
I used cash app before I went to prison. I can’t get into the cash app account I had. They will not give me access to it stated “for security reasons”. I have verified my identity, but they still won’t give me my account. I understand security concerns but I am the owner of the account and an still bring denied access to the funds and services. What can I do?
I filled out the claim form but like other’s wouldn’t let me submit or attach and submit it’s crap
I received a postcard via response and I mailed it, 2 Months ago when will I receive any thing thru mail or where? I don’t know if my address is the right one since I moved,So when and where will I get it?